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Gift Basket Business Articles
A selection of gift basket business articles that cover every aspect of running a gift basket business from home. Access to individual articles is restricted and only available to members with a paid subscription. To subscribe and gain access to individual articles please visit our Plans and Pricing page.
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Handling Customer Complaints
It doesn't matter how hard you try to get things right there are times when things will just go wrong, either through no fault of your...
Jayne Groenewald
Jul 30, 20197 min read


Focus on Sales
Once you have an idea of your ideal customer, have a good product at the right price and you have started marketing you need to start...
Jayne Groenewald
Feb 11, 20186 min read


Focus on Service
So many people when starting out offer exceptional customer service. There is absolutely nothing wrong with this, but it does raise the...
Jayne Groenewald
Feb 7, 20183 min read


Focus On Customers
Focusing on customers and customer persona, is critical to knowing what products to offer your customers as well as how and where to...
Jayne Groenewald
Jan 22, 20188 min read


Strategies To Increase Customer Satisfaction
According to Wikipedia "Customer satisfaction provides a leading indicator of consumer purchase intentions and loyalty. Customer...
Jayne Groenewald
Sep 26, 20174 min read


6 Ways To Build Customer Relationships
Building customer relationships not only helps to increase sales but ensures that customers come back time and time again. At the end of...
Jayne Groenewald
Sep 24, 20175 min read
What You Can Learn From Reviews
Very often we learn a lot from our own reviews, but when last did you look at the reviews of others. These reviews not only give you...
Jayne Groenewald
Apr 10, 20175 min read
Customer Service Tips
Many home based businesses offer their customers 'excellent customer service' however this raises the question of how you plan on...
Jayne Groenewald
Jan 16, 20174 min read


Target Existing Customers
It is true that more often than not many businesses spend so much time looking for new customers that they totally forget about staying...
Jayne Groenewald
Oct 11, 20162 min read
Reaching The Male Market
Unlike women who shop for relaxation, most men do not like to shop. Men claim that it’s because they are hunters, not browsers. Whatever...
Jayne Groenewald
Jun 3, 20163 min read


Customer Tolerance
In this article we are going to take a little look at customer tolerance. For the purpose of this I have added the post I am referring...
Jayne Groenewald
Nov 27, 20158 min read


Customer Service Tips and Skills
Most businesses big and small offer great customer service, even start up businesses. However how do you know if you will deliver the...
Jayne Groenewald
Aug 14, 20159 min read
Innovative Ways To Stay In Touch With Prospects
Knowing how to stay in contact with prospects without trying to sell to them on each contact is hard to do. Of course you want to sell...
Jayne Groenewald
Jul 22, 20155 min read
Eight Ways You Could Be Losing Customers
"To any enterprise, there are no jobs more important than those serving its customers." Isn't it ironic that it takes years to build a...
Jayne Groenewald
Mar 20, 20157 min read
Sell More By Going The Distance
If you listen to many sales gurus, you might think that making a sale is as simple as saying certain magic words and presto - the...
Jayne Groenewald
Mar 13, 20154 min read
How To Deal With Difficult Customers
It’s not easy being a home based business and dealing with difficult customers, and some personality types make it even harder. You have...
Jayne Groenewald
Mar 3, 20155 min read
Dummies Guide to Customer Service
When it comes to customer service many just don't know where to start. You know that you should be offering great service, but sometimes...
Jayne Groenewald
Feb 25, 20152 min read
Create a Demanding Customer
Now, this is an interesting concept. Why would you want to create a demanding customer after all isn't the demanding customer something...
Jayne Groenewald
Jan 13, 20156 min read
Why Everybody is Not Your Customer
It is said often, "Everybody is not your customer" This is true for most businesses, but in this industry it is true that as most people...
Jayne Groenewald
Jul 24, 20145 min read
Should You Pass Your Savings On To Your Customers?
You have been to the wholesalers and the crackers that you normally buy are on sale at half the price. Do you pass this saving on to...
Jayne Groenewald
Jul 24, 20141 min read
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